The Publisher Relations Team is responsible for all publisher communications in Ex Libris.
Because of their unique position as content experts, analysts work closely with Support, Development, Operations, Product Management and Sales to insure interoperability between Ex Libris products and to promote positive relationships with content providers.
Act as a gatekeeper for Ex Libris products support incidents; Serve as point of contact for support incidents that require publisher communication
Develop strong, constructive relationships with worldwide academic and business publishers
Take responsibility for the analytical tools used by the team, including design and development requirements